Terms of Service

Our Legal Cancellation Policies

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All users of Infinity URL’s services, and all customers upon signing up for Infinity URL services, agree to comply with Infinity URL ‘s Terms of Use (“TOU”). The spirit of the TOU is to ensure customers are using Infinity URL ‘s services with due regard to the rights of other Internet users and in conformity with the requirements of Infinity URL ‘s network environment. The TOU are not exhaustive and Infinity URL reserves the right to add, delete, or modify any provision of its TOU at any time without notice, effective upon either the posting of the modified TOU to www.infinityurl.com or notification of the modified TOU. Any complaints about a customer’s violation of the TOU should be sent to care@infinityurl.com. The TOU supersedes any other agreement with Infinity URL, whether written, oral, by conduct, or otherwise.Infinity URL – owned by The Business Lab (DBL)

D. All Infinity URL Customer Billing Policy

The following Terms of Use constitute Infinity URL’s Billing Policy and apply to ALL Infinity URL customers:

Payments

Infinity URL accepts the following types of payment:

– Check
– Credit card (VISA, MasterCard)
– Bank wire transfer
– Fund Transfer from bank accounts

All payments are due on the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. You are responsible for directly updating, or notifying Infinity URL , of any changes to your billing details.

Accounts that are past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney’s fees, court costs, and collection agency fees.

Billing Cycles (Terms)

Infinity URL offers three Billing Cycles (terms) for hosting charges: Yearly (12 months), Quartely (3 months) and Monthly (1 Month). The Billing Cycle begins on the Plan Activation Date. Resellers are limited to the Yearly Billing Cycle for all of their charges. You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take effect at the time of the next plan renewal. All additional features added to an account are charged yearly. Additional items are non-refundable.

Account Renewals

In order to insure uninterrupted service to your website, all plans has to be renewed. The customer has the sole responsibility to keep track of the expiry date and renew the services well in advance at least 10 days before expiry. It is not the responsibility of Infinity URL to give you any intimations in advance. It is confirmed by you that the responsibility of renewing the service will lie with you. The renewal of your account is subject to realisation of payment by Infinity URL . Payment of account fee after expiry date does not guarantee the renewal of account with Infinity URL . Infinity URL cannot guarantee the renewal of account, if the payment is made after expiry date. Renewal of services such as domains, ssl certificates etc, involve companies, on whose activities, Infinity URL does not have control over. Hence, Infinity URL is not liable for interruption in services, loss of data, loss domain names, ssl certificates etc.

Statements

Infinity URL does not mail paper invoices or statements. Statements can be viewed and printed through members area.

Fees Returned Cheque / Amount

Infinity URL charges a Rs.200 fee for returned cheques. Customers that issue an cheque and is bounced will be required to submit future payments with a DD or money order.

Bank Account Payments

Infinity URL charges Rs.50 for outstation checks, Account transfers.

Reactivation

Customers that wish to reactivate a closed account will be assessed a Rs.2000 reactivation fee. A Rs.200 fee will be assessed if Infinity URL restores your data files to your reactivated account.

Billing/Price Changes

Infinity URL ‘s policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.

SMS AND EMAIL NOTIFICATION

With acceptance of these terms and conditions (TOS-TOC) you accept that we can send you SMS and Emails for your renewal notifications, any new offer or services time to time as they are launched.

TOS CHANGES

Infinity URL and DBL may revise its Terms of Service and other policies at any time without prior notice.

Cancellations

Hosting plans will automatically expire until a plan is renewed. In order to cancel service, you must contact Infinity URL ‘s Billing Team at care@infinityurl.com with proper payment details and account details. Please be aware that there are no pro-rated refunds after the first 30 days of service. No refund is available for Infinity URL Start Up Account in the event of cancellation.

Cancellation requests must be received by Infinity URL a minimum of thirty (30) days prior to the end of your Billing Cycle. Infinity URL will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Infinity URL as soon as possible.

Infinity URL does not monitor, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to Infinity URL ‘s services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. Infinity URL reserves the right to cancel any account, at any time, without notice, for any reason Infinity URL considers appropriate.

Disclamation

The Infinity URL service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Infinity URL expressly disclaims any representation or warranty that the Infinity URL service will be error-free, secure or uninterrupted. No oral advice or written information given by Infinity URL , its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. Infinity URL and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

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